At Florist Honor Oak, we take pride in delivering only the freshest flowers to our valued customers in the local Honor Oak community. Every bouquet and arrangement is carefully prepared to ensure premium quality and exceptional freshness, whether you’re sending flowers to a home or a business nearby. Our commitment to quality is backed by our Fresh Flowers Guarantee: every order is hand-selected, personally arranged, and delivered at peak freshness. If your flowers do not meet your expectations, we are here to help.
If your flowers arrive damaged or not in the pristine condition you expect, please notify us as soon as possible after delivery. To help us address your concern quickly, we ask that you contact us within 24 hours of receiving your order. We may request a photo of the bouquet or arrangement to better understand the issue and ensure our records remain accurate.
Once we verify the nature of the concern, we will arrange for a replacement bouquet or a suitable remedy, tailored to the specific circumstances of your order. Your satisfaction is our priority, and we will always act swiftly to resolve any problems relating to flower quality or presentation.
We stand by a strict freshness window for all our floral arrangements. Our flowers are guaranteed to look beautiful and vibrant for at least five days from the date of delivery, provided they are cared for according to the care instructions provided with each order. If you believe your flowers have not lasted within this period, please get in touch and we will gladly review your situation and offer suitable assistance.
If your bouquet does not meet our freshness or quality standards, you may be offered:
Refunds will be made via the original method of payment. Please note that credit card refunds may take several business days to appear in your account.
If you are dissatisfied with any aspect of our service, we encourage you to contact us directly so we can remedy the situation. Please provide your order details and a clear description of your complaint. We review all complaints promptly and aim to respond within two working days. Your feedback helps us continue to provide trusted florist services to Honor Oak households and local businesses.
Florist Honor Oak is dedicated to serving the local community with the highest standards of care, quality, and reliability. From beautiful fresh bouquets for special occasions to reliable daily flower deliveries, we are passionate about exceeding your expectations. Your satisfaction remains at the heart of everything we do. Thank you for trusting us as your neighborhood florist in Honor Oak.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
